![]() ![]() ![]() But, if it doesn’t solve other issues such as being able to connect to the servers or sending and receiving messages, you need to deal with your device’s Internet connectivity problem. If this still doesn’t solve your problem, you need to take the drastic step of deleting WhatsApp from your phone and reinstalling it. Make sure the switch next to Cellular Data is on. This will completely clear your memory cache and it will force your device to reconnect to the Internet. Next, tap back to the main page of Settings and tap Cellular. If this doesn’t solve your problem, you need to completely reset your memory cache: Open WhatsApp and see if the problems persistsĬlosing the app and turning on airplane mode are the fastest way to clear common memory caches issues.Put your phone into airplane mode for 30 seconds and then reconnect.Make sure WhatsApp is closed and not running in the background.You should try these steps to correct the issue: Inability to connect to WhatsApp servers Troubleshooting WhatsApp Connectivity Issues on Wi-fi Network Wi-fi Connectivity Reset Network Settings Force Stop And Clear Cache Switch Off VPN Data Use.If you can’t do this, or if you have a strong connection, but are still having issues, you need to follow this troubleshooting guide. Open your phone’s Settings > tap Network & internet > Data usage > turn Mobile data on. Update WhatsApp to the latest version available on the Google Play Store. If WhatsApp is not connected with Wi-Fi, you can check method number 4. Why is my WhatsApp not working when connected to wifi Most connection issues can be resolved by doing the following: Restart your phone, by turning it off and back on. Android Users: Open your Settings, look for the 'Apps' option, select WhatsApp, and click 'Force Stop.' Wait for a few seconds, and again restart your application. That means a strong reliable WiFi connection. Now, check your application again and see if it is working or not. ![]() Now, backup is in progress, just wait for seconds. Step 2: Tap on Back Up on the main screen. The first thing you should do if you are having any kind of connectivity issues is to make sure you are in place with the best possible connection. 3 Simple Steps to Operate the Backup Process: Step 1: Ensure that WooTechy WhatsMover has been installed and your device is plugged into your computer.Open up this tool, then click on Back Up WhatsApp on Devices on the left menu.
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